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Program Strategy
Executive Alignment
Sales Alignment
Career and Leadership
Customer Success Alignment
Blog Posts
Becoming a Strategic Customer Advocacy Program Leader
October 24, 2025
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Strategic program managers build strong advocacy programs that support all stakeholders. Learn the questions they ask, ensuring cross-functional alignment.
Program Strategy
Stakeholder Engagement
Measurement and ROI
Career and Leadership
Blog Posts
How Customer Marketers are Essential During Downturns
October 24, 2025
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Learn how proving your customer marketing program’s value is key to your advocacy program surviving a recession. Learn how to reaffirm your program's purpose.
Program Strategy
Executive Alignment
Blog Posts
Speaking C-Suite: Strategies for Customer Marketers
October 24, 2025
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Learn the importance of good C-Suite communication and marketing leadership alignment. Understand the C-suite agenda and learn how you can support their goals.
Program Strategy
Executive Alignment
Stakeholder Engagement
Blog Posts
7 Proven Tips for Funding Your Customer Reference Program
October 24, 2025
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Budgeting for a customer advocacy program is not easy. Check out these tips for securing the right budget for your organization and ensuring executive support.
Program Strategy
Executive Alignment
User Adoption and Change Management
Blog Posts
Secure Real Executive Support for Your Advocacy Program
October 24, 2025
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Customer advocacy program executive support isn't passive. Learn the visible actions to back up words and how to cultivate a sustained interest from leadership.
Program Strategy
Executive Alignment
Blog Posts
Get Executive Buy-In by Prioritizing Marquee Accounts
October 24, 2025
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Learn how executive engagement in customer advocacy is strategic. And how nurturing your company's relationship with its marquee accounts builds credibility.
Program Strategy
Sales Alignment
Stakeholder Engagement
User Adoption and Change Management
Blog Posts
How to Put an End to Rogue Customer Reference Requests
October 24, 2025
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Learn how to eliminate the reference shadow market by showing stakeholders that good advocacy is possible through data and search. Get executives on board.
Program Strategy
Stakeholder Engagement
Advocate Recruitment and Management
Measurement and ROI
Technology and Tools
Blog Posts
Nominations & References for Customer Advocacy Programs
October 24, 2025
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Advocate nominations and requests are great ways to grow an advocacy program, but it's important to set expectations. Learn how to manage advocate nominations.
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