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Customer Advocacy Technology

Level up your advocacy program and say goodbye to customer marketing by spreadsheets. We automate the ordinary so you can be extraordinary!

Jennifer Ells
"

[With ReferenceEdge] I’m able to be more strategic; spend more time focusing on other initiatives like nurturing the accounts, expanding to other regions, and assisting other areas of the business in connecting with...

Jennifer Ells

Manager of Customer Advocacy
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Now, we can see how often advocates are being requested to avoid reference fatigue.

Alec Hulitzky

Sr. Operations Specialist
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Shona SinClair
"

[With ReferenceEdge] I’m able to be more strategic, spend more time focusing on other initiatives like nurturing the accounts, expanding to other regions, and assisting other areas of the business in connecting with our advocates more proactively.

Shona Sinclair

Manager of Customer Advocacy
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MaryAnn Rains
"

We can’t say enough about the implementation process and ongoing support. When looking for a customer reference solution, we were looking for a tool as well as best practices advising.

MaryAnn Rains

Customer Advocacy Marketing Manager
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Martha Casanova
"

With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 reference accounts to over 700.

Martha Casanova

Sr. Customer Marketing Manager
Read More
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Jennifer Ells
"
[With ReferenceEdge] I’m able to be more strategic; spend more time focusing on other initiatives like nurturing the accounts, expanding to other regions, and assisting other areas of the business in connecting with...
Jennifer Ells
Manager of Customer Advocacy
Read More
orange arrow
Alec Hulitzky
"
Now, we can see how often advocates are being requested to avoid reference fatigue.
Alec Hulitzky
Sr. Operations Specialist
Read More
orange arrow
Shona SinClair
"
[With ReferenceEdge] I’m able to be more strategic; spend more time focusing on other initiatives like nurturing the accounts, expanding to other regions, and assisting other areas of the business in connecting with our advocates more proactively.
Shona Sinclair
Manager of Customer Advocacy
Read More
orange arrow
"
We can’t say enough about the implementation process and ongoing support. When looking for a customer reference solution, we were looking for a tool as well as best practices advising.
MaryAnn Rains
Customer Advocacy Marketing Manager
Read More
orange arrow
Martha Casanova
"
With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 reference accounts to over 700.
Martha Casanova
Sr. Customer Marketing Manager
Read More
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Reference edge logo

Customer Advocacy Technology

Level up your advocacy program and say goodbye to customer marketing by spreadsheets. We automate the ordinary so you can be extraordinary!

Request a Live Demo
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Jennifer Ells
"
[With ReferenceEdge] I’m able to be more strategic; spend more time focusing on other initiatives like nurturing the accounts, expanding to other regions, and assisting other areas of the business in connecting with...

Jennifer Ells

Manager of Customer Advocacy
Read More
orange arrow
Alec Hulitzky
"
Now, we can see how often advocates are being requested to avoid reference fatigue.
Alec Hulitzky
Sr. Operations Specialist
Read More
orange arrow
Shona SinClair
"
[With ReferenceEdge] I’m able to be more strategic; spend more time focusing on other initiatives like nurturing the accounts, expanding to other regions, and assisting other areas of the business in connecting with our advocates more proactively.
Shona Sinclair
Manager of Customer Advocacy
Read More
orange arrow
"
We can’t say enough about the implementation process and ongoing support. When looking for a customer reference solution, we were looking for a tool as well as best practices advising.
MaryAnn Rains
Customer Advocacy Marketing Manager
Read More
orange arrow
Martha Casanova
"
With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 reference accounts to over 700.
Martha Casanova
Sr. Customer Marketing Manager
Read More
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20+ years of CMA experience
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100% Salesforce Native
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Agentforce Ready
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No GDPR worries
People-powered Technology

Why Point of Reference?

ReferenceEdge

Customer Advocacy for the Enterprise

Manage each detail of your requests and projects

Marketing

Manage each detail of your requests and projects
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Centralize customer advocate data

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Quantify your program impact

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Scale through automation not headcount

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Spend your time where it counts

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Sales

Customer Success
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Find the right references faster

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Fulfill requests in minutes, not days or weeks

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Boost win rates

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Never overuse a reference again

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Find the perfect advocate and connect them in minutes
CSMs mountain control of acces to customer advocate contacts

Customer Success

Customer Success
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Ensure accurate, trusted searches with CSM-managed advocate profiles

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Protect top customers by tracking activity and preventing overuse

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Free up CS time with self-serve access for Sales and Marketing

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Secure the right advocate to drive expansion or save a renewal—all in one place

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Resources

Build Your Business Case for ReferenceEdge

Getting to Yes!

1

Download the ReferenceEdge executive summary and socialize with potential executive champions

Download

2

Download our Business Case presentation template

Download

3

Customize your case! If you need assistance, we're here for you!

Schedule a Call
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