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Supplemental Staffing

Need more bandwidth? Breathe easier. We can help!

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Get the Extra Program Help
You Need

When your advocacy program starts spinning too many plates to keep in the air, we'll taken on some of those plates. Our supplemental staffing gives you skilled help—hourly, flexible, no F/T overhead. With three levels of experience, we keep your program balanced and responsive without stretching your core team past the breaking point.

We’ve Got You

“Now, we can see how often advocates are being requested to avoid reference fatigue.”

Alec Hulitzky

Sr. Operations Specialist, Customer Advocacy
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“[With ReferenceEdge] I’m able to be more strategic, spend more time focusing on other initiatives like nurturing the accounts...

Jennifer Ells

Manager of Customer Advocacy
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"We can’t say enough about the implementation process and ongoing support. When looking for a customer reference solution...

MaryAnn Rains

Customer Advocacy Marketing Manager
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“With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program...

Martha Casanova

Sr. Customer Marketing Manager
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“It’s pretty huge to show the revenue influenced, the percentage of deals influenced, and...

Alyssa Vorhees

Principal Customer Advocacy Marketing Manager
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dayforce
“[With ReferenceEdge] I’m able to be more strategic; spend more time focusing on other initiatives like nurturing the accounts, expanding to other regions, and assisting other areas of the..
Jennifer Ells,
Manager of Customer Advocacy
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dayforce
NAVEX
“We can’t say enough about the implementation process and ongoing support. When looking for a customer reference solution, we were looking for a tool as well as best practices advising.”
MaryAnn Rains,
Customer Advocacy Marketing Manager
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Martha Casanova
Sailpoint
With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 refe...
Martha Casanova,
Sr. Customer Marketing Manager
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Plans

What do you need?

How we can lighten your load:

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Advocate nomination follow up and qualification
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Advocate help desk (request fulfillment)
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Database clean up & maintenance
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Report and scorecard production
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Content review and updates
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Program education & user training
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Content development project management
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Customer event coordination assistance

How we can lighten your load:

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Program and system training
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Database management
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ReferenceEdge configuration
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Content management (database & process)
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All of Level 1, plus:
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Advocate onboarding, profile creation
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Report generation
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Request fulfillment
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Recruiting
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All of Levels 1 & 2, plus:
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Strategic planning
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Functional integration with Events, Demand Gen, PR, Content, etc.
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Program promotion planning
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Customer interviews for written and video deliverables

Ready to get started?

Request a Quote