A comprehensive solution for every part of your customer advocate program.

The Customer Advocacy Solution

Point of Reference delivers all the customer advocacy tech capabilities you need to make running an efficient, strategic program easier and better. Our solutions address the most common customer advocacy challenges. We position you to be proactive, strategic, and demonstrate alignment with your company’s core objectives with clear measurements of program usage, advocate match efficiency, and revenue influenced. Our solutions include:

Purpose Built Technology

Our native Salesforce application, ReferenceEdge, centralizes advocate information and automates the most time consuming tasks.

Program Consulting

Jumpstart a new customer advocate program, revive or evolve an existing program.

Supplemental staffing

Project based, part- and full-time resources that know the customer advocacy world.

At the end of the day, we measure our success on your success: time saved and revenue influenced, beginning with demand generation. We’re in a highly competitive global economy. The winners are those who find ways to get more done in less time, pure and simple. We invite you to explore how Point of Reference can ignite and fuel your customer advocacy success!