Featured Guest: Christina Garnett
On this episode of The CustomerX Files, Alison is joined by award-winning CX professional, Christina Garnett. She and Alison have a transparent conversation about what’s going on with CMA these days? They discuss the past 18 months, including layoffs, change of the landscape, and what’s to come. They get real about what’s really to blame about the recent changes, how we rebound, and what we need to do to sustain a future. Don’t miss this candid coffee chat between two working moms and CX professionals!
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