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How to Use AI Without Losing the Humanity | CMA Podcast

How to Use AI Without Losing the Humanity | CMA Podcast

About this Episode

Featured Guest: Darren Smith

In this episode of The CustomerX Files, Alison sits down with Darren Smith, CTO at Point of Reference, for a candid, behind-the-scenes look at how AI is reshaping the world of Customer Advocacy and Customer Marketing. This conversation is packed with practical, real-world insights. Darren shares powerful ways AI can elevate your day-to-day work.

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