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Customer Advocacy Program Automation | Alec Hulitzky

Customer Advocacy Program Automation | Alec Hulitzky

Customer Advocacy Program Automation

An insightful success story featuring Seismic

In this video, you’ll hear from advocacy-technology expert Alec Hulitzky as he explores how Seismic transformed their customer advocacy program with automation using ReferenceEdge.

What you’ll learn

  • How Seismic leveraged ReferenceEdge to streamline workflows, reducing manual tasks and accelerating advocate engagement.
  • What automation allowed the team to do: liberate time, scale efforts, and focus on high-impact activities.
  • How advocate engagement improved: more program activity, more compelling outcomes, and a stronger connection between advocates and brand.
  • Real-world metrics and lessons learned: what worked (and what to look out for) when automating an advocacy program.

Why it matters

In today’s advocacy-driven climate, manual processes can limit growth and dilute ROI. Automation is not just a convenience—it’s a strategic enabler. With the right tools and approach, your team can focus on building relationships, delivering standout experiences, and scaling advocacy in a meaningful way.

Who should watch

  • Advocacy program managers looking for ways to elevate their operations.
  • B2B marketers seeking to boost advocate participation and outcomes.
  • Leaders exploring how automation can accelerate growth and streamline advocacy workflows.

Unlock the full potential of your customer advocacy program. Press play and get inspired by Seismic’s journey with ReferenceEdge.

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