Featured Guest: Carlos Gonzalez
On this episode of The CustomerX Files, Alison is joined by award-winning CMA thought leader, Carlos Gonzalez. With over twenty years of experience, Carlos has fabulous insights into addressing key business challenges of building a customer advocacy program: gaining leadership support, user adoption, strategically structuring a program for sustainable success, and more. Tune in to unlock the secrets to building a sustainable, strategic, and strong customer advocacy program!
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