Videos

 

Thought Leadership for Customer Advocacy Professionals

16 video(s) found
Asha May
The Value of Customer Journey & Experience
Masters-Level Series | Carlos Gonzales
Identifying Organizations with a Customer-Centric Culture
Daniel Palay | Grafana Labs
Qualifying & Quantifying Content Value
Masters-Level Series | Carlos Gonzales
Advice for CMA Professionals
Masters-Level Series | Carlos Gonzales
Building a Sustainable Customer Advocacy Program
Masters-Level Series | Carlos Gonzales
Ensuring Program has Business Impact
Asha May
Organizational Alignment of CMA
Masters-Level Series | Carlos Gonzales
Executive Support for Customer Advocacy
Masters-Level Series | Carlos Gonzales
The Little Black Book of References
Masters-Level Series | Carlos Gonzales
Evolution of Customer Advocacy
Shannon Howard | Ilumio
How to Handle Dictated Goals
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