Just Getting Started Workshop – Resource Page
Thanks for attending the Just Getting Started Workshop at the 2020 Summit on Customer Engagement!
- Just Getting Started Slide Deck (PDF)
- Slide thumbnails with space for note taking (Word)
- Slide Deck from 2019 Capturing & Keeping CxO Engagement (PDF)
– Great example of how to translate corporate goals into CAP goals!
Following are quick links to some of the many resources on point-of-reference.com organized by topic area.
Keep growing your knowledge long after the workshop!
|Assessing Current Program State|
|Gaining Executive Support|
|Building the Database|
|Pitfalls to Avoid|
|Building Stakeholder Relationships|
|Reference Program Measurement|