Just Getting Started Workshop – Resource Page

Thanks for attending the Just Getting Started Workshop at the 2020 Summit on Customer Engagement!

Following are quick links to some of the many resources on point-of-reference.com organized by topic area.

Post-Workshop Resources

Keep growing your knowledge long after the workshop!

Assessing Current Program State
Program Leadership
Gaining Executive Support
Building the Database
Pitfalls to Avoid
Program Rewards
Customer Content
Building Stakeholder Relationships
Reference Program Measurement
User Adoption