customer advocate consultant

The Time is Now for the Customer Advocate Consultant

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First off, no, I'm not pitching a service. Rather, I'm predicting…

Customer Advocate Program Workflow Killers

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All business operations have potential snags and customer advocate…
Customer advocate compromises to avoid

Compromises that Kill Customer Advocate Programs

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Compromise is generally accepted as an important element in getting…

Sales & Marketing: Meet Your New Customer Advocate Partner

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There are many ways that a Customer Success team can add value…

What is a Customer Advocate Program?

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Customer advocate programs, or customer reference programs, come…
user adoption of customer advocate program

User Adoption of Customer Advocate Technology

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This is a companion post to the User Adoption of Customer Advocate…
Customer Advocacy

Dear CMOs: What are you waiting for?

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Demand for peer insights and opinions before buying are at an…