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point of reference


Customer Reference Assessment Tool

We invite you to download this Customer Reference Program (CRP) Maturity Model
self-assessment to understand the current state of your program and chart a course
for success! This tool was developed in response to continuous client requests for
benchmark information, and a desire by these professionals to grow and improve
their program results.

 Questions this tool will answer:
  • Where is my program at today?
  • Where should I focus my short term efforts?
  • What should the roadmap for my program include?
When you download this tool you'll also receive access to our online self-assessment
which allows you to compare your program with all other participants, or just those in
your revenue segment. You can return as often as you like to update your selections
and benchmark against a growing number of participants.
If you have previously downloaded materials from Point of Reference, log in using your email. If this is your first download from us, you will be prompted to register.

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