"What I appreciate most about Point of Reference is the responsiveness and flexibility of the team. There has never been a requirement that has been too big or too small for Point of Reference to handle quickly, professionally and accurately. ReferenceStor itself keeps me organized and productive but the entire Point of Reference team helps me make my entire reference program successful because of their commitment to helping me achieve my objectives."

Jeanne M. Talbot
Senior Customer Communications Manager
Lexmark International, Inc.

"It's a pleasure to work with a partner like Point of Reference because they really understand service. Our account director has been extremely responsive to our needs. ReferenceStor (for Salesforce.com) has proven to be very flexible in adapting to the unique requirements of our program, and we've been able to scale efficiently due in large part to ReferenceStor's workflow management capabilities."

Jenny Wright
Customer Reference Program Manager
Red Hat

"Point of Reference has been an invaluable partner in the success of our program. We greatly appreciate the seamless integration of ReferenceStor into Salesforce.com, which is essential to user adoption, and ultimately, return on investment. The other notable thing about Point of Reference is that service truly is hardwired into the company, and that matters for so many different reasons."

Polly Kruse
Director, Global Customer Programs
Ariba, Inc.

"I've had the pleasure to work with Point of Reference at two separate companies. In both cases we implemented ReferenceStor as our hosted reference management solution. Point of Reference has always been extremely professional and easy to work with. They are knowledgeable in the field of customer reference management and continue to help improve our processes and the foundational tools to support our program. They care about 'how' the profession works and how they can help support us."

Wendi Wolfgram
Manager, Customer Reference Program
Blue Coat Systems, Inc.

"When we added Point of Reference to our Reference team as our vendor, Genesys gained an experienced partner to help us transform our program from separate regional initiatives to a global, full-service program. The intuitive user interface of ReferenceStor facilitates search and user adoption while the built in workflow enhances the productivity of the reference team for administrative tasks. As an added bonus, the PoR team continually demonstrates their commitment to help make our program successful. We just can't ask for more than that from a vendor."

Becky Roberts
Sr. WW Customer Reference Program Manager
Genesys (an Alcatel-Lucent company)

"At Qwest [now CenturyLink], our experience with Point of Reference has been nothing less than stellar. They have taken our customer reference program from infancy to an award winning program. Their guidance, support and tactical expertise are invaluable. Our results speak for themselves and would not be possible without Point of Reference. "

Paul Newell
Customer Reference Manager
CenturyLink (formerly Qwest)

"BMC Software and the Customer Connect team is very pleased Point of Reference. They act more as a technology and business partner than a vendor, and our reference managers could not imagine life without ReferenceStor. It is a tool that allows us to provide a high level of service to our internal customers and track the influence we have on sales, press and analyst activities."

Jennifer Vodvarka
Customer Connect Program
BMC Software

"Over the past 6+ years, I've been working with Point of Reference on a variety of reference projects. Their expertise has enabled me to rely on them 100%. Having this kind of relationship is a unique value they provide to their customers which has freed up a lot of my time to concentrate on other projects that my role is responsible for and not have to worry about the outcome. The references they created are used as a tool for our sales force and referenced throughout our website, events and collateral. Point of Reference gives you options which are tailored to your company needs."

Lori Gabrielli
Director of Marketing
Insight Investments